Terms & Conditions

**Terms & Conditions**

Please read the following carefully. Your use of Aurosmith.com website and purchase of products (or services) from us means that you agree to these terms and conditions.

1. Introduction

Welcome to Aurosmith Limited. By accessing or using our Service, you agree to be bound by these terms. If you disagree with any part of the terms, then you do not have permission to access the Service.

2. Shopping at Aurosmith Limite

2.1. Ordering

You can order products in the following ways:

  • Online via this website Aurosmith.com
  • By visiting our shop: 29 Hatton Wall, Hatton Garden, London, EC1N 8JJ.
  • We do accept payment through PayPal invoice and bank transfer. We cannot take payments over the phone.

When you place an order for a product in any of the ways described above (“Order”), you are offering to buy it for the price stated, subject to these terms. When you place your order online, we will send you an email to confirm that we have received it.

This email confirmation will be produced automatically so that you have confirmation of your order details. The fact that you receive an automatic confirmation does not necessarily mean that we will be able to meet your order.

Once we have sent the confirmation email, we will then check availability and contact you with a further email. If the product is available and the details of the order are correct, this email will be deemed an acceptance and will specify delivery details and confirm the price of the products purchased.

If the product is not available, we will also let you know by email. Aurosmith.com may cancel any sale and not supply products if it is reasonable to do so and may change or discontinue the availability of products at any time at its sole discretion. If an order is cancelled, any payment made for the products will be refunded in full. This does not affect your statutory rights. All new orders are deemed separate and each is treated individually.

3. Pricing

The price of each product shown on Aurosmith.com includes V.A.T. We always try to make sure that the prices on our website are accurate but errors may occur. If we discover an error in the pricing of the products in your order, we will inform you as soon as possible, giving you the option to reconfirm the purchase at the correct price or cancel it. If we are unable to reach you, we will treat the order as cancelled. If an order is cancelled, any payment made for the products will be refunded in full.

You will be notified of the delivery costs automatically before you submit your credit card details, based on the delivery address you specify.

4. Shipping

4.1. Delivery

We offer shipping to various locations, as specified during checkout. Delivery times are estimates and not guaranteed. We are not responsible for delays caused by courier services or customs clearance.

4.2. Shipping Fees

Shipping fees are calculated at checkout and depend on the delivery location and the shipping method chosen.

4.3. International

Contact us.

5. Returns and Refunds

5.1. Returns

Our return policy lasts [14] days from the date of delivery. To be eligible for a return, the item must be unused and in the same condition as received. Certain items, such as custom-made products, are non-returnable.

5.2. Refunds

Once your return is received and inspected, we will notify you of the approval or rejection of your refund. If approved, the refund will be processed, and a credit will be applied to your original method of payment within a certain amount of days.

5.3. Exchanges

We only replace items if they are defective or damaged. If you need to exchange an item, please contact us.

6. Intellectual Property

The Service and its original content, features, and functionality are and will remain the exclusive property of Aurosmith Limited and its licensors. The Service is protected by copyright, trademark, and other laws of both the country and foreign countries.

7. Limitation of Liability

In no event shall Aurosmith Limited, nor its directors, employees, partners, agents, suppliers, or affiliates, be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from
(i) your use of the Service; (ii) any conduct or content of any third party on the Service;
(iii) any content obtained from the Service; and(iv) unauthorized access, use, or alteration of your transmissions or content, whether based on warranty, contract, tort (including negligence), or any other legal theory, whether or not we have been informed of the possibility of such damage.

8. Contact Us

If you have any questions about these terms, please contact us at info@aurosmith.com or +44(0)2082260228.

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